Analysis of UMKM Taxpayer Compliance in Rural Areas of Semarang Regency: Case Study of Government Regulation (PP) 23 of 2018

Tri Widiarto (1), Sugiyanto Sugiyanto (2)
(1) Universitas Borobudur, Indonesia,
(2) Universitas Borobudur, Indonesia

Abstract

This study analyzes the tax compliance of MSMEs in rural areas of Semarang Regency regarding the implementation of Government Regulation 23/2018. Using a qualitative approach, this research involved interviews and observations of 30 MSME owners. Data shows that out of 24,567 MSMEs, only 45% are registered as taxpayers with a tax return reporting compliance rate of 62.3%. Factors affecting tax compliance include geographical distance, income level, digital literacy, and seasonal income patterns. MSMEs located more than 20 kilometers from the tax office have 23% lower compliance rates, while 65% of MSME owners are unfamiliar with online tax reporting systems. The findings indicate the need for an integrated approach to improving MSME tax compliance in rural areas, including strengthening socialization, increasing service accessibility, and developing adaptive taxation systems.

Full text article

Generated from XML file

References

Agarwal, V., Mathiyazhagan, K., Malhotra, S., & Pimpunchat, B. (2023). Building resilience for sustainability of MSMEs post COVID-19 outbreak: An Indian handicraft industry outlook. Socio-Economic Planning Sciences, 85, 101443. https://doi.org/10.1016/j.seps.2022.101443

Amornkitvikai, Y., Tham, S. Y., Harvie, C., & Buachoom, W. W. (2022). Barriers and Factors Affecting the E-Commerce Sustainability of Thai Micro-, Small- and Medium-Sized Enterprises (MSMEs). Sustainability, 14(14), 8476. https://doi.org/10.3390/su14148476

Bhattacharya, L., Chatterjee, A., & Chatterjee, D. (2023). Critical Enablers that Mitigate Supply Chain Disruption: A Perspective from Indian MSMEs. Management and Labour Studies, 48(1), 42–63. https://doi.org/10.1177/0258042X221133281

Biswas, S., Pamu?ar, D., Božani?, D., & Halder, B. (2022). A New Spherical Fuzzy LBWA-MULTIMOOSRAL Framework: Application in Evaluation of Leanness of MSMEs in India. Mathematical Problems in Engineering, 2022, 1–17. https://doi.org/10.1155/2022/5480848

Candra, S., Wiratama, I. N. A. D., Rahmadi, M. A., & Cahyadi, V. (2022). Innovation process of micro, small and medium enterprises (MSMEs) in greater Jakarta area (perspective from foodpreneurs). Journal of Science and Technology Policy Management, 13(3), 542–560. https://doi.org/10.1108/JSTPM-10-2020-0153

Dambiski Gomes De Carvalho, G., Resende, L. M. M. D., Pontes, J., Gomes De Carvalho, H., & Mendes Betim, L. (2021). Innovation and Management in MSMEs: A Literature Review of Highly Cited Papers. Sage Open, 11(4), 21582440211052555. https://doi.org/10.1177/21582440211052555

Ejarque, A. T., & Campos, V. (2020). Assessing the Economy for the Common Good Measurement Theory Ability to Integrate the SDGs into MSMEs. Sustainability, 12(24), 10305. https://doi.org/10.3390/su122410305

Gao, J., Siddik, A. B., Khawar Abbas, S., Hamayun, M., Masukujjaman, M., & Alam, S. S. (2023). Impact of E-Commerce and Digital Marketing Adoption on the Financial and Sustainability Performance of MSMEs during the COVID-19 Pandemic: An Empirical Study. Sustainability, 15(2), 1594. https://doi.org/10.3390/su15021594

García-Salirrosas, E. E., & Acevedo-Duque, Á. (2022). PERVAINCONSA Scale to Measure the Consumer Behavior of Online Stores of MSMEs Engaged in the Sale of Clothing. Sustainability, 14(5), 2638. https://doi.org/10.3390/su14052638

Kharub, M., & Sharma, R. (2020). An integrated structural model of QMPs, QMS and firm’s performance for competitive positioning in MSMEs. Total Quality Management & Business Excellence, 31(3–4), 312–341. https://doi.org/10.1080/14783363.2018.1427500

Kumar, M., Raut, R. D., Mangla, S. K., Ferraris, A., & Choubey, V. K. (2024). The adoption of artificial intelligence powered workforce management for effective revenue growth of micro, small, and medium scale enterprises (MSMEs). Production Planning & Control, 35(13), 1639–1655. https://doi.org/10.1080/09537287.2022.2131620

Kusumaningtyas, R. O., Subekti, R., Jaelani, A. K., Orsantinutsakul, A., & Mishra, U. K. (2022). Reduction of Digitalization Policy in Indonesian MSMEs and Implications for Sharia Economic Development. JURIS (Jurnal Ilmiah Syariah), 21(2), 157. https://doi.org/10.31958/juris.v21i2.6855

Latifah, L., Setiawan, D., Aryani, Y. A., & Rahmawati, R. (2020). Business strategy – MSMEs’ performance relationship: Innovation and accounting information system as mediators. Journal of Small Business and Enterprise Development, 28(1), 1–21. https://doi.org/10.1108/JSBED-04-2019-0116

Machado, E., Scavarda, L. F., Caiado, R. G. G., & Thomé, A. M. T. (2021). Barriers and Enablers for the Integration of Industry 4.0 and Sustainability in Supply Chains of MSMEs. Sustainability, 13(21), 11664. https://doi.org/10.3390/su132111664

Markovi?, D., Jana?kovi?, G., Simeunovi?, N., & Lali?, B. (2020). Identifying and ranking novel indicators of MSMEs innovation potential. Technology Analysis & Strategic Management, 32(5), 529–541. https://doi.org/10.1080/09537325.2019.1675871

Mohan, J., Kaswan, M. S., & Rathi, R. (2024). An analysis of green lean six sigma deployment in MSMEs: A systematic literature review and conceptual implementation framework. The TQM Journal. https://doi.org/10.1108/TQM-06-2023-0197

Mujanah, S., Ardiana, I. D. K. R., Nugroho, R., Candraningrat, C., Fianto, A. Y. A., & Arif, D. (2022). Critical thinking and creativity of MSMEs in improving business performance during the covid-19 pandemic. Uncertain Supply Chain Management, 10(1), 19–28. https://doi.org/10.5267/j.uscm.2021.10.014

Mujianto, M., Hartoyo, H., Nurmalina, R., & Yusuf, E. Z. (2023). The Unraveling Loyalty Model of Traditional Retail to Suppliers for Business Sustainability in the Digital Transformation Era: Insight from MSMEs in Indonesia. Sustainability, 15(3), 2827. https://doi.org/10.3390/su15032827

Mukherjee, S., Nagariya, R., Baral, M. M., Patel, B. S., Chittipaka, V., Rao, K. S., & Rao, U. V. A. (2023). Blockchain-based circular economy for achieving environmental sustainability in the Indian electronic MSMEs. Management of Environmental Quality: An International Journal, 34(4), 997–1017. https://doi.org/10.1108/MEQ-03-2022-0045

Müller-Pérez, J., Garza-Muñiz, V. S., Acevedo-Duque, Á., García-Salirrosas, E. E., Esponda-Pérez, J. A., & Álvarez-Becerra, R. (2022). The Future of Tamaulipas MSMEs after COVID-19: Intention to Adopt Inbound Marketing Tools. Sustainability, 14(19), 12714. https://doi.org/10.3390/su141912714

Octasylva, A. R. P., Yuliati, L. N., Hartoyo, H., & Soehadi, A. W. (2022). Innovativeness as the Key to MSMEs’ Performances. Sustainability, 14(11), 6429. https://doi.org/10.3390/su14116429

Pagaddut, J. G. (2021). The Financial Factors Affecting the Financial Performance of Philippine MSMEs. Universal Journal of Accounting and Finance, 9(6), 1524–1532. https://doi.org/10.13189/ujaf.2021.090629

Prakash, B., Kumar, I., & Kumar Verma, J. (2021). Barriers and potential solutions for MSMEs in developing economies: Evidence from India. Problems and Perspectives in Management, 19(4), 325–337. https://doi.org/10.21511/ppm.19(4).2021.26

Putritamara, J. A., Hartono, B., Toiba, H., Utami, H. N., Rahman, M. S., & Masyithoh, D. (2023). Do Dynamic Capabilities and Digital Transformation Improve Business Resilience during the COVID-19 Pandemic? Insights from Beekeeping MSMEs in Indonesia. Sustainability, 15(3), 1760. https://doi.org/10.3390/su15031760

Ratnawati, Sudarmiatin, Soetjipto, B. E., & Restuningdiah, N. (2022). The Role of Financial Behavior as a Mediator of the Influence of Financial Literacy and Financial Attitudes on MSMEs Investment Decisions in Indonesia. Journal of Social Economics Research, 9(4), 193–203. https://doi.org/10.18488/35.v9i4.3231

Saad, N. Ah., Elgazzar, S., & Mlaker Kac, S. (2022). Investigating the Impact of Resilience, Responsiveness, and Quality on Customer Loyalty of MSMEs: Empirical Evidence. Sustainability, 14(9), 5011. https://doi.org/10.3390/su14095011

Taiwo, O. S., Hakan, A., & Sava?, Ç. (2022). Modeling the Impacts of MSMEs’ Contributions to GDP and their Constraints on Unemployment: The Case of African’s Most Populous Country. Studies in Business and Economics, 17(1), 154–170. https://doi.org/10.2478/sbe-2022-0011

Authors

Tri Widiarto
threeartho@yahoo.com (Primary Contact)
Sugiyanto Sugiyanto
Widiarto, T., & Sugiyanto, S. (2025). Analysis of UMKM Taxpayer Compliance in Rural Areas of Semarang Regency: Case Study of Government Regulation (PP) 23 of 2018. Cognitionis Civitatis Et Politicae, 1(6), 481–488. https://doi.org/10.70177/politicae.v1i6.1829

Article Details