Yuwono MS, Santiago F. Effectiveness of Consumer Dispute Resolution through the Consumer Dispute Resolution Agency (BPSK). J. of Multidiscip. Sustainability Asean [Internet]. 2024Dec.30 [cited 2025Jul.2];1(6):475-89. Available from: https://journal.ypidathu.or.id/index.php/multidisciplinary/article/view/1827